Job Details:-

Hiring Organization: JobContactor

Position Name:  Customer Service Representative

Qualification: Graduation

Industry: Private

Employment Type:  Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  New York, USA

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Full Job Description

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Customer Service Representative Position Description

You will be responsible for providing excellent customer service and creating positive customer experiences as a Customer Service Representative. The ability to handle customer inquiries in a prompt and professional manner is what you will need. You will need to be organized and able to work on your own.

You will interact with customers via phone, email, or live chat in this role. You will have to answer questions, provide product information and resolve customer issues. You need to be able to explain processes and technical issues.

You must have the ability to think quickly and respond appropriately. Handling complaints, processing orders, and responding to customer inquiries are some of your main duties. Maintaining your professionalism and integrity at all times is something you must be able to do.

Excellent communication skills, both verbal and written, as well as the ability to communicate effectively with customers from different cultural background are required. This role requires a basic understanding of computers. This job is suited to someone who is patient, reliable, and has a positive attitude towards their work.

Customer experience is important when working as a Customer Service Representative, so it is important for applicants to demonstrate an understanding of customer needs, expectations and satisfaction levels. A successful candidate should be passionate about helping people.

Top 10 Tips for Interview

  1. Keep your mind and body, relax.
  2. Never try to give a long answer to an interview question. Keep your answer short and effective.
  3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
  4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
  5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
  6. Do not shake your leg and hand again and again.
  7. Your clothes should be neat and clean.
  8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
  9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
  10. Before leaving the room. You should say ‘Thank you to your interviewer’
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Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.
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Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.
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